PRIVACY POLICY
KEGEL On-line Privacy Policy
Introduction. KEGEL respects user privacy on our web sites. This privacy statement is designed to provide information about the privacy and data collection practices for sites owned and operated by KEGEL and its subsidiaries (the "Sites"). This Privacy Statement is applicable to the United States and Canada.
If you have questions or concerns regarding the Sites' Privacy statement, you may contact KEGEL's privacy coordinator in one of the following ways: fill out our contact form, or send us postal mail to KEGEL Attn: Privacy Coordinator, 1951 Longleaf Blvd., Lake Wales, FL 33859.
Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to support our relationship with you, such as to process an order, offer services, or follow up with you. You will find that KEGEL asks for identifying information when you:
Register on any of our web sites.
Place an order.
Tell us about a suggestion or give us feedback.
Participate in a rebate program, sweepstakes, or other promotional offer.
Register to receive mailings or product catalog, or e-mail notification about product availability.
Register a KEGEL product.
Register to participate in a KEGEL training or educational program.
Request technical support and files or customer service.
In these instances, KEGEL will ask for your name, address, zip code, e-mail address, phone number or other appropriate information needed to provide you with these services. In all instances, it will be clear to you that you are submitting this type of information. In addition, if you choose to receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings as described in the Opting-Out section below.
What KEGEL Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by KEGEL and is used by KEGEL only to support your customer relationship with us. For example, we may send you a mailed announcement of product upgrades, special offers, and other new products and services from KEGEL. Except for third parties acting on behalf of KEGEL for some services as we discuss in the next section, KEGEL will not disclose your personal information to third parties without your consent unless we believe we are obligated to provide it under law such as in response to a request from law enforcement officials. KEGEL may also enhance or merge your information collected on the web site with data from other KEGEL sources or third parties for purposes of marketing products or services to you.
What Others May Do With Your Information. KEGEL does not share, rent, or sell any personally identifying information provided through the Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time KEGEL may use third party agents or contractors who will have access to your personal information to perform services for KEGEL (such as a database management service) but only in accordance with this stated privacy policy. And KEGEL requires certain safeguards in place by any vendors with access to personal data collected by KEGEL, including a written commitment to keep the information confidential and to only use the data to carry out the services for KEGEL. In addition, KEGEL may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about any of our users.
Opting Out. KEGEL provides several easy means for you to tell us you do not wish to continue to receive e-mails. If you do not want to receive any information about products or services, you can simply tell us at the time you give us your personal information by checking the appropriate box. Or, at any other time you can easily opt out by going into your account and changing your preferences. You will also be able to respond to any e-mail you receive from KEGEL by replying to the "unsubscribe" information included with each mailing. You can also advise us by letter to the address below at any time.
Collecting Aggregate Data and Cookies. Like many web sites, KEGEL collects non-personal data about how the site is being viewed. Most non-personal data is collected via cookies or other analysis technologies. The Site includes analysis features which enable KEGEL to capture aggregate data bout how the site is used, such as amount of total traffic, number of page views or umber of unique visitors. This feature does not capture personal identifying information about any visitors to the Site. KEGEL reviews this data and uses it only for internal purposes of assessing and for managing the Site. KEGEL also uses cookies on its technical support site to make the user experience less cumbersome. A "cookie" is a small data file transferred by a website to your computer's hard drive. Accepting the cookies used on our site does not give us access to your personal information, but we may use the cookies to identify your computer.
Requests for Personal Data Deletion. If you would like to request deletion of any personal information we may maintain about you, you may do so by sending a written request via email to info@kegel.net or by writing to us:
KEGEL
ATTN: IT / DATA DELETION
1951 LONGLEAF BLVD.
LAKE WALES, FL 33859
Children's Privacy Protection. KEGEL is aware of the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on the Site is not intended for children and is not targeted to children under the age of 13. KEGEL does not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.
Third Party Links. The Sites do provide links to other sites. Other Internet sites and services have their own privacy and data collection practices. Please note that once you click on one of these sites, you leave the KEGEL Site and KEGEL has no control or responsibility for the privacy policies or data collection activities at another site. We encourage you to read the privacy statements at those sites as you visit them.
Canadian Residents. This information also applies to information collected online of Canadian residents through KEGEL Canada.
Changes to this Policy. KEGEL may from time to time revise its privacy policy. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy, the practices of the Site, or your dealings with the Site, you can write to:
KEGEL
Attn: Privacy Coordinator
1951 Longleaf Blvd.
Lake Wales, FL 33859
Revised June 2006